Privacy

GDPR

Service user (defined as the person/ family who receives involvement as commissioned by the client, i.e.: a child (service user)

Service user information:

CATS typically collects and stores the following service user information:

1. Name, address, date of birth of the child;
2. Name, address, and contact details for the parent/ guardian;
3. Clinical notes documenting details of each appointment or communication concerning the service user;
4. Results of standardised / non-standardised assessments that affect the delivery of the intervention;
5. Consent to treatment and data protection information;
6. Correspondence concerning the service user.

This information is collected and kept to evidence CATS assessments and is done so in line with health guidelines provided by the Health and Care Professions Council. This information is kept for seven years post intervention, except in the case of a child, where records will be archived until that child reaches the age of 25 or 26 if service with that child started at the age of 17.

Information storage:

Both client and service user information are stored electronically. It can only be accessed by employees of CATS who require access to client and service user information. With regards to service user information, this is typically the clinician/s allocated to the service user. The business coordinator will also access information for the purpose of quality assurance audits and contacting the service user on behalf of the clinician eg: in times of staff sickness.

Web statistics

Use of this website is monitored by collecting statistical user information. No personally identifiable data is collected in this process. Typically, we collect information about the number of visitors to the website, to each web page, the technology used to browse the internet and the domain from which the visitor originated. This information is used to understand the visitors use of the website.

Cookies

Cookies are small files which are sent to your web browser and stored on your computers hard disk. This website itself doesn't drop cookies, however, third party tools added to the site may use and leave cookies on your computer. This includes tools like Google Analytics, social media such as Facebook and Twitter and embedded videos from sources like YouTube. We will try and make you aware if cookies are present and give you the opportunity to opt out.

You can also disable cookies in your website browser preventing them being saved. This may affect some of the websites functionality.

Contact and mailings

If making contact or purchasing through the website you may receive a reply from us as appropriate. Your message and supplied details will be used for the purpose given.

If you register for a mailing list you will be added to that list but can unsubscribe at any time by visiting the unsubscribe page.